General questions

Who is My Gold Platform?

My Gold Platform is the front-end of a sophisticated global portal designed to assist you the client in the process of buying gold. The two founding members and current shareholders are Mike Lillelund and Shaun Houghton. We currently represent the senior management team and are responsible for the day to day control of the business.

We were both born and raised in South Africa. Shaun now resides permanently in the United Kingdom with his family and Mike remains based in South Africa but travels extensively as a global bullion consultant.

Do you have a buy back program for any gold I have purchased from MyGoldPlaform?

Any gold that is stored in one of our storage facilities will be bought back at at least 98% of the London Gold Spot price. We do not buy gold products that are not currently stored in one of our storage facilities.

Where can I find the latest gold spot prices?

You can access current live gold prices on our Home Page.

What are your office hours?

Please note that it is possible to place orders on the web site 24/7.

Alternatively you may contact us via email or telephone at the following times, and we will respond to your query during office hours.

Monday to Friday - 09:00 to 17:00

Do I have to pay VAT on my gold purchases?

There is no VAT on gold investment bullion. This includes all gold bullion investment bars and coins purchased in the UK and EU, meaning all gold bullion is completely VAT free.

Purchase gold with your debit, credit or PayPal account. Dismiss